Regulation E Dispute Tracking System

CentrixDTS is easy-to-use, paperless, and eliminates the tedious chore of manual dispute tracking. Save time and money by simplifying your dispute resolution process.

More About DTS

Increased Efficiency

Front Line Efficiency

  • Integrated Customer & Transaction Data
  • Online Dispute Forms
  • Automated Questionnaire
  • Signature Pad Integration
  • Workflow to Back Office
  • Research (Lookup) Existing Disputes

Back-Office Administration

  • Full Case Management
  • Timeline Management
  • Attach Supporting Documents
  • Automatic Transaction Posting
  • Automatic Letter Production
  • Reporting

Simplified Compliance

  • Compliance Reporting
  • Automated Processing to Ensure Compliance
  • Full Audit of All Activity
  • System of Record for All Disputes

Instead of having one resource spend 75% of their time on disputes, now it’s less than 20% of their time, so CentrixDTS has saved us a lot in personnel cost.

Scott Jennings, Chief Operating Officer
Summit Financial Group, Inc.


Fraud Monitoring

CentrixDTS with Fraud Alert

For many financial institutions, understanding the cost of a data breach is often guesswork. The CentrixDTS Fraud Alert module makes the process more accurate and much simpler. Compromised card files from Visa, MasterCard, and Discover are processed into the CentrixDTS Fraud Alert module, which then provides an easy-to-understand automated fraud analysis report for each breach.

Extensive reporting is available to summarize how the institution has been impacted by a specific breach, including potential loss, actual loss, number of disputes, and number of cards involved in the breach.

Fraud Alert Overview
CentrixDTS with Fraud Alert

Enhanced Reporting

  • Dispute History Alerts
  • Management Alerts for High Volume
  • Fraud Analysis by Breach

CentrixDTS Product Overview

Save time and money with a simple, full-featured dispute tracking system

CentrixDTS Product Overview